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What is a soft 404 and how to fix it?

What is a soft 404 and how to fix it?

If you're managing your website and aiming to boost its search engine mojo, it's crucial to understand what is a soft 404 error, as they can be a sneak attack. Unlike a typical 404 error that plainly shouts 'Page Not Found,' a soft 404 quietly shows that message while handing out a happy HTTP status code, usually 200. This mixed signal can throw a wrench in your site's SEO efforts and leave visitors scratching their heads.

What’s the deal with a soft 404 and what is a soft 404?

It’s kind of like strolling into a store that looks shut for the day — the lights are off and there’s a sign that reads "Sorry, we are not open today" but the door is surprisingly unlocked and almost invites you to step inside.

Soft 404 pages show messages like "Page Not Found" but send a 200 status back to the server. Because of this trick, search engines treat these pages as if they are valid. Confusion occurs since search engines might index these error pages like they are real. Meanwhile, visitors see missing or empty content. This mix-up can affect how the website’s structure is interpreted and cause problems with indexing and ranking.

Why do soft 404s matter so much in SEO?

Soft 404 errors can be a headache because they gobble up your website's crawl budget and make indexing more of a maze. They generally leave visitors feeling lost. Search engines thrive on the right HTTP status codes so they can quickly figure out which pages are worth their time. When error pages serve a 200 status instead of the proper error code, it leads to crawling inefficiencies and can quietly tank your rankings over time.

  • Soft 404s can really eat up your crawl budget, as Googlebot ends up wasting time crawling pages that don’t actually offer anything useful.
  • They add to index bloat, meaning you get a bunch of unnecessary pages cluttering up the search results.
  • Users who stumble upon soft 404s often end up frustrated because navigation feels like a wild goose chase and the content they expect is nowhere to be found.
  • Your site authority might take a bit of a hit since search engines start to see many pages as low quality or irrelevant.
  • Analytics can get a bit skewed too, with pageviews artificially pumped up by pages that are either non-existent or barely have any real content.
Illustration comparing hard 404 error page with proper 404 status and a soft 404 page showing error content but returning a 200 status.

Illustration comparing hard 404 error page with proper 404 status and a soft 404 page showing error content but returning a 200 status.

Common culprits behind those pesky soft 404 errors

Soft 404 errors usually sneak in thanks to server misconfigurations or design choices that mix up the HTTP status codes. They might flash a friendly message to visitors while still sending back a 200 status like nothing’s wrong. You’ll often see these pop up when pages barely have any useful content, or when CMS setups don’t quite know what to do with deleted URLs.

  • Custom error pages that politely say 'Page Not Found' but sneakily still send an HTTP 200 status code instead of the honest 404.
  • Pages that get redirected to similar but totally unrelated content, leaving search engines scratching their heads.
  • Content Management System slip-ups that end up delivering empty or placeholder content without the proper status—a classic facepalm moment.
  • Removed or outdated content that isn’t given the correct 404 or 410 send-off, making search engines think these ghosts of pages are still hanging around.

How to Spot Those Sneaky Soft 404 Errors on Your Website

Detecting soft 404 errors usually means teaming up automated tools with a bit of good old-fashioned hands-on sleuthing. Google Search Console often throws up these issues in the Coverage report, like a helpful nudge. SEO crawling tools tend to go through your entire site, hunting for pages that return a 200 status code but barely have any meaningful content to show for it. And then there’s the manual part—digging into HTTP headers and eyeballing what’s actually visible on the page to figure out if it’s genuinely there or just pretending to be a soft 404.

1

Dive into Google Search Console's Coverage report to catch any soft 404 warnings that Google might have flagged for you.

2

Give your site a once-over with crawler tools like Screaming Frog or use the site audit features in platforms like Semrush or Moz to get a clear picture of your status codes.

3

For those pages that raise an eyebrow, roll up your sleeves and manually check the HTTP response headers using your browser's developer tools or command-line utilities.

4

Take a good hard look at the page content itself—sometimes pages tagged as soft 404 don’t offer meaningful or useful info and it’s worth knowing when that’s the case.

Clever ways to tackle those pesky soft 404 errors

Fixing soft 404 issues means ensuring your server sends the correct HTTP status codes and improving thin content pages so they provide something useful. You should also set up proper redirects when needed. If pages are mistakenly flagged as soft 404s, update them to serve a genuine 404 or 410 status, especially if the content is gone. For pages that exist but feel bare-bones, adding meaningful content can make a big difference. Also, carefully check your CMS and server settings to avoid sending the wrong status codes.

1

Make sure your server returns a 404 (Not Found) or 410 (Gone) status for pages that are genuinely missing—no pretending they’re still around.

2

Beef up thin or low-quality pages by adding detailed, spot-on content that really hits the mark for what users are hunting for.

3

Use 301 redirects to steer visitors from removed URLs to the right existing pages, so you don’t lose any link juice along the way.

4

Double-check your CMS settings to confirm that error pages actually deliver 404 status codes, not the sneaky 200 OK ones pretending everything is fine.

5

Build custom error pages that are user-friendly but still wink at search engines by sending the correct HTTP status code.

Tried-and-True Tips to Dodge Those Pesky Soft 404 Errors Moving Ahead

Preventing soft 404 errors calls for a proactive game plan, which starts with understanding exactly what is a soft 404. It is wise to regularly scan your site for broken or low-quality pages, set up your CMS and server properly, and keep URLs organized. Using monitoring tools is smart because they catch errors before they grow. Plus, making sure your content and development teams understand why status codes matter helps a lot. Review redirects regularly to avoid accidental soft 404 mishaps.

  • Create custom 404 pages that reliably send the right 404 status code and guide users smoothly back on track with clear navigation because nobody likes hitting a dead end without a helping hand.
  • Use automated monitoring tools to catch broken links and those sneaky soft 404s quickly. Staying on top of these saves a lot of headaches down the road.
  • Avoid publishing thin or placeholder pages that bring little value since they are like empty calories for your site, offering nothing substantial to visitors or search engines.
  • Take the time to educate your content creators and developers on how HTTP status codes work and why good SEO practices matter. Knowledge here truly pays off.
  • Make it a habit to regularly check that your redirects are pointing where they should and not leading users into confusing loops or soft 404 traps. A little upkeep goes a long way.
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Quintessa Crenshaw

Quintessa Crenshaw

14 articles published

Driven by a passion for unlocking the potential of digital spaces, Quintessa Crenshaw combines cutting-edge strategies with a human-centric approach, empowering businesses to thrive in the ever-evolving digital landscape.

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